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When placing your order with Morphe Brushes you accept the following terms and conditions.

When Charges Apply

Your credit card or PayPal account will be charged for the order total on the date and time you place your order. This means the funds will be deducted immediately once you pay using PayPal or an authorization will be placed on your credit card. This can take approximately 2-3 business days to show up as an approved charge on your credit card statement.

If payment is being done via. Wire transfer the transfer must be made within 72 hours of the order being placed.  If payment is not made within 72 hours the order will be cancelled and stock released.

  • You must pay the full and exact amount on the invoice.
  • All transfer fees are the responsibility of the customer.

Order Processing

Due to spikes in orders during peak times of the year or during new product launches, it may take 2-8 business days (not including weekends or holidays) for your order process and ship out. This means it may take Morphe Inc. 2-8 business days to process and pack up your order before Fed Ex picks up the order.

Order Policy

$1500.00 - above = 40% OFF Morphe brand items

  • You must order a minimum of 12/ item (please review your check out cart for full details)
  • Non- Morphe items receive a COURTESY 20% off, discounted prices are reflected when you login to your account.
  • Non- Morphe items can be added to your order once you have hit the minimum purchase amount for your discount tier.
  • All orders are shipped from Pacoima, CA
  • Express services are available for domestic and international orders (additional charges may apply).
  • All orders are shipped through Fed Ex. Shipping costs are based on weight and dimensions of package(s), number of packages, and shipping location.
  • All orders require a signature at the time of delivery.

 

Please note: Morphe is not responsible for lost or stolen orders.

Any charges for returned orders due to customer error (incorrect address, refused/undeliverable orders, etc...) will be the responsibility of the customer.

 

Domestic Orders

  • Domestic orders can take 2-8 business days to process and may take up to 5 business days to reach you once shipped depending on location. (Orders may take longer to reach you depending on weather conditions)
  • Orders selected for expedited shipping will still need 2-8 business days to process. Once 2-8 processing days is complete your order will be shipped using the expedited shipping method.
  • Morphe does not ship to PO Box addresses. Please provide a physical shipping address at the time your order is placed.  Your order will be rejected if a PO Box address is provided.

International Orders

  • For all international orders the billing and shipping address must match. Morphe Brushes is unable to ship international orders that have mismatched addresses and any order received with mismatched address may be cancelled. A courtesy notification will be provided.
  • Morphe does not ship to PO Box addresses. Please provide a physical shipping address at the time your order is placed.  Your order will be rejected if a PO Box address is provided.
  • Although Fed Ex may have higher shipping costs we ship with Fed Ex exclusively as orders can be tracked from our warehouse to your doorstep.
  • Pay pal or wire transfer are the only forms of payment accepted for international orders. This applies for customers shipping within the US with the intention to sell the goods outside of the US.
  • International orders take 2-8 business days to process and may take 4 - 8 weeks to reach you depending on location and customs clearance.
  • Be advised that orders shipped to locations outside the United States are subject to taxes, duties, brokerage fees, and all other expenses related to the import of products into that country from the United States. Morphe Brushes is not able to add these fees to your order prior to checkout because these laws and fees can vary over time and from country to country. Morphe Brushes highly encourages customers to call the applicable Customs offices before placing an order to account for these fees. Morphe Brushes will not reimburse the Customer for any amount of the price of items purchased, the cost of shipping, taxes, customs or any other fee on orders undelivered due to recipient's refusal. If a package is returned to Morphe Brushes we will only refund the product price and a 15% restocking fee will be charged to the account; shipping charges are non-refundable. On the commercial invoice we will declare all orders as merchandise with the exact description of the contents and correct value. We cannot declare your order as a gift or with a lower value as this is against existing laws.

Also be advised that your banking institution may charge additional conversion fees or other application fees for international purchases. The final amount charged to your account may vary from your "check out" total. Please contact your financial institution for questions related to discrepancies on charges related to conversion fees.

 

 

Warehouse : 10340 Glenoaks Blvd. Pacoima, CA 91331

We Accept...

We Accept Visa We Accept Discover We Accept American Express We Accept Mastercard We Accept PayPal